Camps International Group Privacy Policy

Camps International Group Limited is committed to protecting the personal data of all those associated with us.

Summary

We will only ever collect the relevant personal information required to fulfil our obligations to you.

We will only ever use your personal data for the reasons specified when we collect it.

We only keep personal data for the time frame that is relevant for the purpose for which the data was collected.

We never sell your personal data and will not pass your data onto third parties unconnected to the delivery of your expedition.  In order to deliver the expedition for which you have sign up we will share the relevant aspects of your personal data with third parties (e.g flight providers, hotels, dive companies etc) in order for them to provide that specific aspect of your expedition.

 

What personal information do we collect

The information we collect will depend on our interactions and relationship with you. At each point that we collect personal data we will provide information on the purpose for which we will use that data.

Typically, the data we collect includes; name, date of birth, address, contact details, gender, passport information, dietary and medical information.  We may also collect information on your travel preference, previous travel experience or enquiries.

 

How we collect personal data

We collect personal data when you provide it to us through on line enquiries, direct emails, via social media, via our online ‘chat’, information provided over the phone, at presentations, and through the sign-up process when you book a trip.

 

Our Website and Cookies

Cookies may be used to record information about your online preferences and allow us to identify you as you travel around our site, which enables us to track what pages you have looked at. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised features cannot then be provided to that user and accordingly they may not be able to take full advantage of all of a website’s features. Check the “Help” menu of your browser to learn how to change your cookie preferences.

Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. They also are used to identify you as you browse our sites.

Please note that during your visits to our website you may notice some cookies that are not related to campsinternational.com. When you visit a page with content embedded from, for example, YouTube you may be presented with cookies from this website. campsinternational.com does not control the dissemination of these cookies. You should check the third party websites for more information about these.

 

How do I change my cookie settings
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Cookie Name Purpose
Google Analytics _utma
_utmb
_utmc
_utmt
_utmz
_ga
_gid
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.
We also use a number of Google Analytics Advertising Features, including display, remarketing and interest-based advertising features. We may use first-party cookies (or other first-party identifiers) and third-party cookies (or other third-party identifiers) together.
Visitors can opt out of the Google Analytics Advertising Features through Ads Settings, Ad Settings for mobile apps or any other available means (for example, the NAI’s consumer opt out). You can find Google Analytics’ for the web here: https://tools.google.com/dlpage/gaoptout.
doubleclick.net IDE, test_cookie
Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
Facebook fr
With your permission, our website utilizes the Conversion Tracking Pixel service of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”). This tool allows us to follow the actions of users after they are redirected to a provider’s website by clicking on a Facebook advertisement. We are thus able to record the efficacy of Facebook advertisements for statistical and market research purposes. The collected data remain anonymous. This means that we cannot see the personal data of any individual user. However, the collected data are saved and processed by Facebook. We are informing you on this matter according to our information at this time. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes, in accordance with Facebook’s Data Use Policy found under: https://www.facebook.com/about/privacy/. Facebook Conversion Tracking also allows Facebook and its partners to show you advertisements on and outside Facebook. In addition, a cookie will be saved onto your computer for these purposes.
Please click here if you would like to revoke your permission: https://www.facebook.com/ads/website_custom_audiences/.”
lpcdn.lpsnmedia.net lpTestCookie# [x2] Used to check if the user’s browser supports cookies.
LivePerson LPVID, LPVisitorID Used by LivePerson real time messaging platform to recognize the visitor on returning visits.
ResponseiQ PHPSESSID, __cfduid Used by the content network, Cloudflare, to identify trusted web traffic.
Camps International aelia_cs_selected_currency Used to remember which currency prices should be displayed in for website users


How we use your personal data

We only hold and use your personal data for the purpose for which it has been supplied, in order for us to fulfil your requests, provide the expedition you have booked or manage your experience when using our website.

If you have booked a trip with us, we will use your personal data for the purpose of delivering the contract under which you have booked. This will include sharing your personal data with our local offices in our destination countries and with relevant third parties that will deliver or support all or part of your expedition. This could include but is not limited to; your school (if you are travelling on a School Expedition), flight providers, hotels, travel insurance providers, emergency assistance providers, dive providers etc. We will only ever share the relevant information each third party requires in order to deliver the service they have been contracted to provide.

If you make an enquiry regarding an expedition with us we will use your personal data to provide further information relating to your enquiry or to invite you to presentations/meetings regarding the expedition to which you have expressed an interest. We will make clear the purpose for which we will use your personal data at the point we collect it.  We will always give you the option to ‘opt out’ or unsubscribe from receiving further communications at any stage.

 

With whom we share your personal information

We do not share your personal data with anyone unconnected to the delivery of our expeditions. We do not sell or trade personal data. We will only ever share personal data with third parties and overseas suppliers where it is necessary for them to deliver or support a specific aspect of your expedition, we will only ever share the relevant information they require.

 

Our marketing practices

If you consent to receive marketing emails you will be able to ‘opt out’ at any time by updating your privacy preference.  Our marketing emails will also have the option to unsubscribe if you wish to do so.

We will only ever send information about travel opportunities, updates on our projects or the work of the Camps Foundation.

We do not buy personal data and we do not sell or share any personal data collected for marketing purposes.

 

Our Retention Policy

We will retain your personal data for as long as necessary to deliver on the purpose for which the data was collected. This could be fulfilling our contractual obligations in delivering the expedition to which you have booked, communications regarding travel opportunities for which you expressed an interest or to comply with legal, accounting, tax, and reporting purposes. Once data is no longer required to be held it will be deleted.

 

Access to your information and your rights

If you have any queries regarding our Privacy Policy contact us by emailing dpo@campsinternational.com, calling the office on 01425 485390 or by post to The Data Protection officer, Unit 10 Kingfisher Park, Headlands Business Park, Salisbury Road, Blashford, Ringwood, Hampshire, BH24 3NX.

You have the right to request a copy of the information we hold about you. If you would like a copy of your personal data please contact our dedicated Data Protection Officer by emailing dpo@campsinternational.com  There may be a charge for this service.

 

We want to make sure that the personal information we hold is accurate and up to date. You have the right ask us to update or remove information you think is inaccurate.

You have the right to withdraw consent for us to process your personal data or in certain circumstance to have your data erased and the right to object to any direct marketing.

Our data protection supervisory authority is the Information Commissioner’s Office in the United Kingdom. For more information please visit https://ico.org.uk